Getting started
All you need to know to set up an account for you and your family
11 articles
The NatWest Group Offer - FAQs
Updated this week
How does NatWest Rooster Money work?
Find out all about Rooster Money and how it works here. Updated over a week ago
Understanding real vs virtual money
Updated over a week ago
Making changes to your child's information
Updated over a week ago
Creating your NatWest Rooster Money account and adding a Child profile
A guide on how to create your Rooster Money account and add your Child profile Updated over a week ago
Logging into the Child Account
Find out how your child can log in and access their own account Updated over a week ago
Adding additional Parent/Guardians
Wanting to add a parent/guardian to your family account? Find out how to do this here! Updated over a week ago
How to turn notifications on/off
Find out how to turn off/on push notifications (including spending notifications) here! Updated over a week ago
Setting up biometric authentication
Want to use FaceID/TouchID or fingerprint authentication to access the Rooster Money app? Updated over a week ago
Third Party Access: Alexa and IFTTT
No longer using Alexa or IFTTT with RoosterMoney? Want to revoke Alexa's or IFTTT's third party permissions? Find out how to do this here. Updated over a week ago
RoosterMoney App OS Support
Why am I unable to download the app? What are the requirements to download the app? Updated over a week ago