NatWest Rooster Money

Monthly or Annual Rooster Card Subscription

Information on how to upgrade to, use and manage the Rooster Card

Rooster Card

Managing the Rooster Card Settings

Setting up your Rooster Card

How to Unblock your Child's Pin

Activating the Rooster Card

How to cancel your Rooster Card monthly or annual subscription

Cancelling your Rooster Card

Explaining the Rooster Money Monitor list and how this can affect transactions.

Why is this transaction declined as being on the monitoring list?

Using your Rooster Card

Why is my Card being declined due to authentication reasons?

A quick guide on what to do if the merchant asks you to approve a payment via the RoosterMoney app

Approving a payment via the app

Using  your Rooster Card online

Find more information on how the new APP Scam legislation can protect you and your money

APP Scam code - know your rights

Adding and managing money

How to protect your child's Rooster Card from fraud when making purchases on Social Media

How to avoid Social Media scams

Safety and Security

Find answers and get help from Intercom Support and Community Experts

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