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Approving a payment via the app

A quick guide on what to do if the merchant asks you to approve a payment via the RoosterMoney app… to be approved in the RoosterMoney app first… the RoosterMoney app to approve the payment

How do I pay money into the NatWest Rooster Money account?

If you're topping up your NatWest Rooster Money account for the first time, have a quick read of this guide… Make sure you are selecting payment to a Business rather than to a Personal account, and you have entered

Why is my Card being declined due to authentication reasons?

that when you or your child are trying to make an online purchase, the merchant will now ask for the payment… to be approved in the RoosterMoney app first… SCA authentication process and they aren't prompting you to open the RoosterMoney app to approve the payment

Using Regulars to encourage budgeting and responsibility

Give your Regular a title to describe what the payment is for… are taken at the same time allowance is delivered to avoid your child defaulting on their Regulars payment… outgoing is something that comes out monthly but their allowance gets paid weekly, you could divide this payment

Can I use the Rooster Card abroad?

Parent/Guardians will first need to make sure that the spending abroad option is turned on in the card… This method of payment is more common in areas such as: US, Mexico, parts of South America such as Argentina

Can my child spend their money?

No real money can be deposited from your bank account to the app, and there's no payment card for children… This article shows you how to make a remove >> How to Remove money from your child's account

How much is NatWest Rooster Money?

For customers who are taking out a NatWest Rooster card subscription for the first time you will be moved… NatWest Group bank account to the NatWest Rooster Money app and are taking out a Rooster Card for the first… Where is the NatWest Rooster Money subscription payment taken from?

Why can't my child go into negative balance?

This goal can then become their first priority to pay off… to add extra money if another 'loan' is made, which you can find the instructions for in the related article

Can I cancel my NatWest Rooster Money account at any time?

You will still have access to your account until your subscription ends, and as per our Payment Terms

How does NatWest Rooster Money work?

Rooster PLUS features such as setting up a chore schedule and allowing Parents and Guardians to link payment