You can top up your NatWest Rooster Money Parent account in two ways, either from card top ups directly in the NatWest Rooster Money app or by bank transfer from your bank account of choice.

For card top-ups:

  • From the family dashboard, tap on the '+' plus sign located on the right hand side of the Parent Account icon.

  • Select Card Top-Up

  • Enter the amount of the top-up

  • Fill in your card details and confirm

To top-up via Bank Transfer:

  • From the family dashboard, tap on the '+' plus sign located on the right hand side of the Parent Account icon.

  • Select Bank Transfer

  • You'll then be able to view the account name, number and sort code

  • You can use this information to set up a transfer from your own banking app, or hand over these details to friends and family so that they can top up the Parent Account as well.

Please make sure you choose Business account when topping up via Bank Transfer.

My bank doesn’t recognise the account details to pay money into the NatWest Rooster Money account, what can I do?

Make sure you are selecting payment to a Business rather than to a Personal account, and you have entered the business name as “Rooster Money”.

You can read more here about how we keep your money safe.

My Child has a Part Time job, can their salary be paid via BACs into the NatWest Rooster Money account?

No. As we are a product for children, we have a number of restrictions on who can top-up the Rooster Account, we are unable to accept top-ups from businesses or overseas accounts.

You will be unable to use the NatWest Rooster Money account to pay in wages.

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