How do I pay money into the NatWest Rooster Money account?

You can top up your NatWest Rooster Money Parent account in two ways, either from card top ups directly in the NatWest Rooster Money app or by bank transfer from your bank account of choice.

For card top-ups:

From the family dashboard, tap on the '+' plus sign located on the right hand side of the Parent Account icon.
Select Card Top-Up
Enter the amount of the top-up
Fill in your card details and confirm

To top-up via Bank Transfer:

From the family dashboard, tap on the '+' plus sign located on the right hand side of the Parent Account icon.
Select Bank Transfer
You'll then be able to view the account name, number and sort code
You can use this information to set up a transfer from your own banking app, or hand over these details to friends and family so that they can top up the Parent Account as well.

Please make sure you choose Business account when topping up via Bank Transfer.

My bank doesn’t recognise the account details to pay money into the NatWest Rooster Money account, what can I do?

Make sure you are selecting payment to a Business rather than to a Personal account, and you have entered the business name as “Rooster Money”.

You can read more here about how we keep your money safe.

My Child has a Part Time job, can their salary be paid via BACs into the NatWest Rooster Money account?

Your child can arrange for their wages to be paid into your Rooster Money Parent Account for you to boost over to them.

As a product for children, we are relentless about security and continuously monitor and review accounts. If we notice activity on an account that looks unusual for a child product then we will reach out to you for more information, in some cases we may freeze the account whilst these conversations are ongoing. You can find more information our our maximum Rooster Card limits here.

Like all financial products, we also have maximum Card spending limits for the year. We believe our limits are generous for a child’s pocket money app, but they are still much lower than a traditional current account; if your child is 16 or older and working Part Time or Full Time hours then we recommend that they look into getting their own current account to receive and spend their wages.