NatWest Rooster Money

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

 and how this can affect transactions… If your child has recently experienced a decline because the merchant is in a Restricted 

 then… Places' that serve alcohol, as a result we don't accept any merchants with the 'Drinking Places' 

What causes a transaction to be declined under a Restricted 

although you will no longer have access to any of the 

 subscription expires?… Why can’t I buy a monthly 

 subscription now, if you are still offering services until 2023?

Upcoming changes to NatWest Rooster Money Subscriptions

removed 
Goals that have been approved and fulfilled 
Earnings from completed Extra jobs (

/Card feature) 
If you'd like to review the transactions for a specific pot, you can do this… Transfers between pots 
Auto-saving amounts added 
Interest earned on the Save pot (

View a summary of your child's earning and spending

As the Rooster Card is designed for use by children and teenagers between the ages of 6 and 

 years… This means the Rooster Card cannot be used anywhere that is designated as Airline travel or any over 

For card top-ups: 
From the family dashboard, tap on the '+' 

 sign located on the right hand… details and confirm 
To top-up via Bank Transfer: 
From the family dashboard, tap on the '+' 

How do I pay money into the NatWest Rooster Money account?

the list: 
Make sure to tap Save in the top right when you’ve made any changes 
Tracker and 

Update email address and personal account details

the Menu in the top right corner 
Click on Manage Account 
Under ‘Other guardians’ tap the 

the 'Menu' in the top right from your family dashboard 
Click on 'Manage Account' 
Tap the 

Creating your NatWest Rooster Money account and adding a Child profile

The NatWest Rooster Money Card includes all of our foundational 

any of the following locations: 
 NatWest Rooster Money app 
From the Family Dashboard, tap the 

How to find your Rooster Money Sort Code and Account Number

What can we help you with?

Search results for:category/18-plus-features