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What causes a transaction to be declined under a Restricted Category?
Explaining the Rooster Money Restricted Category and how this can affect transactions… this can be inconvenient in the moment, so here are a few things you can try: Use an adult card… code in order to allow the Rooster Card to be accepted
Cancelling your Rooster Card
How to cancel your Rooster Card monthly or annual subscription… There are two types of Rooster Card subscription - annual and monthly… subscription, follow these steps: From the family dashboard, select Menu Select Rooster Card
Managing the Rooster Card Settings
Checking and updating the Card Settings… The Card Settings menu also lets Parents/Guardians decide where the card can be used, and you can toggle… Parents/Guardians can control where/how the card is spent as well as setting spending limits to control
I've connected my NatWest Group current account to my NatWest Rooster Money app, how do I order a Rooster Card?
A quick guide on how to order a Card once you've taken out the NatWest Rooster Money Card subscription… There are two ways to order a Rooster Card once you've connected your NatWest Group account to the NatWest… From the Family Dashboard, you will have he option to Order Card beneath the profile of any child aged
What is the Spend / Card pot?
For Rooster Card families, the Card pot shows the real money balance available on the Rooster Card… Your Child can only spend money that has been moved to the Card pot, so if they have money in a Savings… or custom Goal pot this won't be used to pay for anything, if there isn't enough money in the Card pot
Monthly or Annual Rooster Card Subscription
Customers can upgrade to a Rooster Card subscription with either a monthly or annual subscription… year, taking out the annual subscription will save your family over 15% of the cost of the Rooster Card… Monthly - You can now take out a monthly Rooster Card subscription for £1.99 per month and subscriptions
Can I use the Rooster Card abroad?
Tips on how to get the card ready to spend abroad… The Rooster Card can be used abroad anywhere that accepts a VISA card, and there's no need to contact… Card Settings Toggle on/off Spending abroad (in-person) The Rooster Card is free to use abroad
Can I choose what name goes on the NatWest Rooster Card?
Guidance on the names that we accept on the NatWest Rooster Card… Rooster Money card to, and you will be able to pick the name that goes on the card… Once you are ready to order the card, you will be able to choose which child to allocate the NatWest
Encouraging saving through Interest Rates (Card Feature)
The option to set an Interest rate on your child’s Pots is a feature included in our Rooster Card subscription
How long will it take to receive my NatWest Rooster Money card once I’ve ordered it?
A timeline on when to expect delivery of your NatWest Rooster Money Card… After you have taken out your NatWest Rooster Money subscription you will need to order your card and… select the child that you want the card to be allocated to