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Cancelling your Rooster Card
How to cancel your Rooster Card monthly or annual subscription… I would like to cancel my monthly NatWest Rooster Card subscription You can cancel your NatWest Rooster… I would like to cancel my annual NatWest Rooster Card subscription You can cancel your NatWest Rooster
Managing the Rooster Card Settings
Checking and updating the Card Settings… underneath your Child's tile on the Family Dashboard Select 'Card Settings' at the bottom of… Read More: Can I use the NatWest Rooster Card abroad?
Monthly or Annual Rooster Card Subscription
Each year, annual families will pay for their subscription using the card linked to their Rooster Subscription… Customers can upgrade to a Rooster Card subscription with either a monthly or annual subscription… cost of the Rooster Card
What causes a transaction to be declined under a Restricted Category?
Explaining the Rooster Money Restricted Category and how this can affect transactions… If your child has recently experienced a decline because the merchant is in a Restricted category then… code in order to allow the Rooster Card to be accepted
Can I use the Rooster Card abroad?
Tips on how to get the card ready to spend abroad… The Rooster Card can be used abroad anywhere that accepts a VISA card, and there's no need to contact… You cannot use the card to make magstripe purchases where your card is swiped and then you sign
How long will it take to receive my NatWest Rooster Money card once I’ve ordered it?
A timeline on when to expect delivery of your NatWest Rooster Money Card… After you have taken out your NatWest Rooster Money subscription you will need to order your card and… Typically your NatWest Rooster Card will arrive within 2-5 working days
Can I choose what name goes on the NatWest Rooster Card?
Guidance on the names that we accept on the NatWest Rooster Card… Rooster Money card to, and you will be able to pick the name that goes on the card… Once you are ready to order the card, you will be able to choose which child to allocate the NatWest
How to avoid Social Media scams
How to protect your child's Rooster Card from fraud when making purchases on Social Media… If you are opting to save your debit, credit, or Rooster Card on the website, make sure that you are… If your child has used their Rooster Card to pay for something you don’t think is quite right, don’t
Deleting your NatWest Rooster Money account
Want to delete your account? Find out how to delete your Rooster Money account here… or the Rooster Card Cancel any standing orders into the NatWest Rooster Money account Let… email from NatWest Rooster Money Please Note: once you delete your NatWest Rooster Money account
IFTTT and NatWest Rooster Money
How do I use Rooster Money with IFTTT?… your Rooster Money account login details to authenticate your account If you are a Rooster Card… How to connect your Rooster account with IFTTT