Skip to main content

What can we help you with?

Search results for:article/123-lost-or-stolen

Deleting or editing a transaction
Added or removed the wrong amount from your child's account? Find out how to make a further Boost/Remove with a note to fix this here!… Unfortunately we don't currently have a way to edit or delete a transaction once it's been made… This means if you've made a Boost, a Remove, or an Allowance incorrectly you can't get directly delete
Downtime: NatWest Rooster Money is experiencing downtime
View this article for more information
Monthly or Annual Rooster Card Subscription
Customers can upgrade to a Rooster Card subscription with either a monthly or annual subscription
How to edit or delete a Pot
To edit or change a pot, first head to your child's dashboard: Tap the Pot you want to edit
How do I log out or switch users?
Find out how to switch users or log out of the RoosterMoney app here… top left corner > Switch User Select the profile you want to log into Enter the passcode or
How can I manage and approve chores? (Card Feature)
Find out how to mark chores as approved, skipped or not done individually or in bulk here!… When re-opening, approving or making chores as 'Not Done', you can also add a note with explanation or… Can I undo a job I have marked as complete or missed?
How to add the Rooster Card to the Google Wallet and FAQs
lost or stolen and you would like to remove Google Pay, you can do this directly from the Google Wallet… Your child must be aged 13+ to use this service, and be on version 10.7.0 or newer of the NatWest Rooster… Rooster Card to the Google Wallet you will first need to make sure that: Your child is 13 years or
Making changes to / deleting a chore
Find out how to edit or delete a chore here… To make change to a chore or to delete a chore: Go to your child's Chores List Tap on the… listed Chore you want to make a change to or delete
How to switch off or hide pots that you aren't using
Dashboard' from the bottom of the list Select the pot you want to hide and toggle visibility off (or… within the pot, tap the pen and paper icon on the top right hand corner Toggle visibility on or
Third Party Access: Alexa and IFTTT
No longer using Alexa or IFTTT with RoosterMoney? Want to revoke Alexa's or IFTTT's third party permissions? Find out how to do this here… Note: You will need to have RoosterMoney app version 7.7.0 or higher to view and manage third party permissions… IFTTT or Alexa) you can also view the details of the data shared by tapping on “What data am I sharing