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What causes a transaction to be declined under a Restricted Category?
Explaining the Rooster Money Restricted Category and how this can affect transactions… If your child has recently experienced a decline because the merchant is in a Restricted category then… Places' that serve alcohol, as a result we don't accept any merchants with the 'Drinking Places' category
Removing money from Save back to Spend
How to do I move money from the Save Pot to the Spend Pot?… You can use the ' Transfer' function found by tapping the quick actions icon to move money from Save… Spend to Save)
How to lock a pot so your child can't remove money
How can I lock my child's Save or Custom Pot? / How can I stop my child from removing money from their Save or Custom Pot?… Tap on your child's name on the family dashboard Tap on the Save pot or your custom pot Tap
I've connected my NatWest Group current account to my NatWest Rooster Money app, how do I order a Rooster Card?
Dashboard, you will have he option to Order Card beneath the profile of any child aged between 6 - 17
How does NatWest Rooster Money work?
We are proud to offer the NatWest Rooster Money card for children aged between 6-17
I'm having trouble connecting my NatWest Group account to my NatWest Rooster Money app - what can I do?
Do you have a child profile set up and is the child aged between 6 - 17 years old?
How can I manage and approve chores? (Card Feature)
Quick-swipe to save time… The Chores list is split into five categories based on the status of the chore: To Approve: Chores… The Allowance Jobs list is split into four categories based on their current state: Awaiting Approval
How much is NatWest Rooster Money?
You must be 18+, have mobile or online banking and with child(ren) aged 6-17
Making changes to your child's information
Don't forget to tap 'Save' in the top right corner to save your changes. ​… settings' where you can make changes to their name, add an email and more Don't forget to tap 'Save… in the top right corner to save your changes Alternatively, you can also follow the steps below
How does NatWest Rooster Money work?
Save Pot - Teach your child the value of Saving by encouraging them to set money aside in their Save… You can even set up a Split Allowance to automatically send a % of their allowance straight to Save on… Rooster Activity Graph - The Rooster graph within the Spend, Save and Give pots lets your child scroll