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Troubleshooting
Troubleshooting
Help guides for any issues you may be experiencing
K
7 articles in this collection
Written by
Alice
and
Katie
I need to reset my password!
Forgotten your password? Find out how to reset it here.
Written by
Alice
Updated over a week ago
I've added a chore, but it's not showing in my child's chore list
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Written by
Katie
Updated over a week ago
Why haven't I received my referral/bonus fee yet?
K
Written by
Katie
Updated this week
I've invited another parent/guardian but they can't sign up / I'm having problems joining an existing account
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Written by
Katie
Updated over a week ago
I can't link my chores to an Allowance, I can only add an Extra Earner
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Written by
Katie
Updated over a week ago
Why hasn't interest been added to my Child's pot?
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Written by
Katie
Updated over a week ago
I've just purchased PLUS but I don't see the features. What do I do?
What to do if the PLUS features aren't showing on your account after taking out the PLUS subscription.
Written by
Alice
Updated over a week ago