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Troubleshooting
Help guides for any issues you may be experiencing
7 articles
I need to reset my password!
I've added a chore, but it's not showing in my child's chore list
Why haven't I received my referral/bonus fee yet?
I've invited another parent/guardian but they can't sign up / I'm having problems joining an existing account
I can't link my chores to an Allowance, I can only add an Extra Earner
Why hasn't interest been added to my Child's pot?
I've just purchased PLUS but I don't see the features. What do I do?